Cookie Policy

This Cookie Policy explains what cookies are, how we, Herba Nutrition Shop, Lee Hookins, Sole Trader of 42 Coniston Close DA1 2TY (“Herba Nutrition Shop”, “we”, “us”, or “our”), use cookies on our website, (our “website”), how third parties we work with may use cookies on our website, and your choices about cookies. 

Please read this Cookie Policy together with our Privacy Policy, which provides additional details about how we use Personal Data and your various rights.

What are cookies?

Cookies are small pieces of text sent by your web browser from a website you visit. A cookie file is stored in your web browser and allows the website or a third-party service provider to recognize you and make your next visit easier and the website more useful to you. Cookies are essentially a user identification card for a website’s server. 

Web beacons are small graphic files linked to our servers that allow us to track your use of our website and related features. Cookies and web beacons allow us to serve you better and more efficiently and to personalise your experience on our website.

Cookies can be “persistent” or “session” cookies.

How we use cookies

When you use and access our website, we may place a number of cookie files in your web browser. Our website uses or may use cookies and/or web beacons to help us determine and identify returning visitors, the type of content and subpages a user of our website refers to, the amount of time each user spends in a particular area of our website, and the specific functionality users choose to use. Where cookie data constitutes Personal Data, we process this data on the basis of your consent.

We use both session and persistent cookies on our website, and we use different types of cookies to operate our website:

  • Essential cookies

Necessary for the operation of our website. We may use essential cookies to authenticate users, prevent fraudulent use of user accounts or provide website functionality.

  • Analytics/Performance Cookies

Enable us to recognize and count the number of visitors and see how visitors move around our website when they use it. This helps us to improve the way our website works.

  • Functionality Cookies

Used to recognize you when you return to our website. This allows us to personalise our content for you, greet you by name and remember your preferences (e.g., your choice of language or region).

  • Advertising Cookies

Advertising Cookiesare used to deliver customised advertising to the user. This can be very convenient, but also very irritating.

Google Analytics

We use Google Analytics based on our legitimate interest and your consent, a web analytics service provided by Google LLC, on our website. Google Analytics also uses cookies to enable our website to analyse how users use our website across multiple devices. The information generated by the cookies about your use of our website is transmitted to and stored by Google, including transmission to the United States. The following data is processed through the use of Google Analytics:

  • 3 bytes of the IP address of the called system of the website visitor (anonymised IP address),
  • the website called up,
  • the website from which the user reached the accessed page of my website (referrer),
  • the subpages accessed from the website,
  • the time spent on the website, and
  • the frequency with which the website is accessed.

Google states that it will not associate your IP address with any other data held by Google.

You can disable tracking by Google Analytics with future effect by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser following this link The legal basis for this processing is our legitimate interest and your consent.

Microsoft Clarity

We use the “Clarity” service provided by Microsoft. Clarity enables an analysis of the use of our website. This creates a log of mouse movements and clicks with the intention of deriving potential improvements for the website. The information collected is transmitted to Clarity and stored there. According to Microsoft, this information can also be used for advertising purposes. Opt-out option: The legal basis for this processing is our legitimate interest and your consent.


We use Hotjar, a web analytics service provided by Hotjar Ltd, to better understand usage patterns, the needs of our users and to optimise our services and user experience. Hotjar uses cookies and other technologies to collect information about user behaviour and user devices in particular, 

  • a device’s IP address (which is collected and stored in anonymized form), 
  • screen size, device type (unique device identifiers), 
  • browser information, geographic information (on a country-by-country basis only), 
  • preferred language for viewing our website). 

Hotjar stores this data in a pseudonymized user profile. Neither Hotjar nor we will use this information to identify individual users, nor will the data be merged with other data about individual users. You can object to the creation of user profiles, the storage of data about your use of our website by Hotjar, and the use of tracking cookies by Hotjar on other sites at any time by following this link The use of Hotjar is based on your consent.

What are your choices in relation to cookies?

a) Browser control

Most browsers allow you to control cookies through the cookie settings, which can be customised for giving your consent to the use of cookies. In addition, most browsers will enable you to review and delete cookies. To do so, please refer to the documentation provided by your browser manufacturer by following the for you relevant link Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, Safari.

b) Pop-Up Consent Tool

We offer a cookie preference pop-up when you first visit our website. This pop-up is a consent tool and allows you to specify your preference about cookies. You can accept or reject them or access this Cookie Policy before giving your consent to cookies or rejecting them. This permits you to make an informed decision about the cookies we use. You are free to accept or reject cookies, but note that after rejecting them, browsing our website might be less user-friendly and the relevant content might be affected.

You may, regardless of your original choice, from time to time withdraw your consent or adjust your settings using the Browser control settings, clearing your cookie folder or by changing your preferences in our Pop-Up Consent Tool.

Links to other websites

Please note that when you use a link from our website to a third-party website, such third-party websites may also set new cookies that are not subject to this policy. In such cases, we recommend that you refer to the cookie policy on the relevant third-party website itself.

Changes and Questions

We may update this Cookie Policy from time to time. If we make changes to this Cookie Policy or materially change our use of your Personal Data, we will revise this Cookie Policy accordingly and also change the effective date at the end of this section. We encourage you to periodically review this Cookie Policy to be informed of how we use and protect your Personal Data. If you would like to contact us regarding this policy, please email

Effective Date

Tuesday, 18 July, 2023